Everyone at OffroadingGear.com is committed to making sure customers are satisfied with our products and happy with their purchases. In the event that your product you are free to return it within 30 days of your purchase date, no questions asked. We keep things simple because we know what it’s like to be in your shoes. When we purchase from online companies, we too expect a simple return policy that does not confuse or frustrate us.
So just how can we do this? That answer is easy. OffroadingGear.com is comprised of the highest quality products on the market. We take great pride in our merchandise and are very confident that customers will fall in love with our products just as we have. That said, we can deal with a few outliers that happen to be returned.
How to Make a Return
While it disappoints us to know that you are not completely satisfied with your purchase, we will do everything we can to ensure you have a smooth return process. Below are the steps you need to follow to return an item:
Your Offroading Gear product may be covered under warranty. Please refer to the warranty documentation included with your product and/or the warranty information listed on the product detail page.
If you wish to make a warranty claim please email email@example.com with the subject line "Warranty Claim Request" and include in the email either the description or SKU of the product for which you wish to file a warranty claim. A team member from OffroadingGear.com will respond with a warranty claim form within 48 hours.